Client
Pobal
Industry
Public Sector
Solution
M365 Backup
Employees
1000+
To support social inclusion and community development, Pobal manages government projects & funding on behalf of Irish Government. With thousands of community groups relying on its services, safeguarding the organization’s digital infrastructure is paramount. This success story explores how Pobal partnered with Vault365 to secure its cloud environment, ensuring critical operational data remains resilient, compliant, and always available.
The Challenge
On behalf of Government, Pobal handles vast amounts of data across Microsoft 365. While Pobal relies heavily on Exchange Online, SharePoint, OneDrive, and Teams for daily operations, Microsoft’s Shared Responsibility Model dictates that data protection and long-term retention remain the sole responsibility of the customer.
Pobal faced critical challenges that made a dedicated, external backup solution essential:
- Compliance & Retention: Microsoft’s short-term default retention windows fell short of the strict statutory data retention laws and auditing requirements Pobal must meet as a public agency.
- Cyber Resilience: With ransomware increasingly targeting the public sector, Pobal needed an ironclad defense against malicious data encryption or deletion.
- Operational Continuity: Human error, such as accidental deletions or administrative misconfigurations, posed a constant threat to daily productivity.
The Solution
To close these security gaps, Pobal implemented a fully managed Microsoft 365 Backup solution from Vault365. Powered by Veeam, the solution integrates seamlessly to automate data protection across Pobal’s entire M365 environment.
Key pillars of the Vault365 implementation include:
- Irish Data Sovereignty: To ensure strict regulatory compliance, all of Pobal’s backup data is hosted entirely within Vault365’s secure, ISO-certified Irish data centers.
- Ransomware Immutability: Vault365 utilizes immutable storage, meaning backed-up data cannot be altered, overwritten, or deleted by external cyber threats, ensuring a clean copy is always available.
- Granular Recovery: Pobal’s ICT team can now perform rapid, precise restores – recovering anything from an individual email or OneDrive file to full SharePoint sites and Teams channels.
- Proactive Management: Backed by 24/7 monitoring and local Irish technical support, the solution removes the administrative burden from Pobal’s internal team.
Conclusion
By partnering with Vault365, Pobal has successfully mitigated the risks of data loss, cyber threats, and regulatory non-compliance. With its critical data securely backed up in an immutable, sovereign Irish cloud, Pobal’s leadership and stakeholders have total peace of mind. The organization can now confidently focus on its core mission of delivering vital social and community programs across Ireland, backed by enterprise-grade digital resilience.
Partnering with Vault365 has given us complete peace of mind regarding our Microsoft 365 environment. As a public body and acting on behalf of Government our data sovereignty and regulatory compliance are non-negotiable for us. Vault365 seamlessly filled the gaps in the shared responsibility model, ensuring our critical data is backed up securely within Ireland and protected by hardware-enforced immutability. The ability to perform granular, rapid restores has significantly enhanced our operational resilience, allowing our team to focus on supporting communities across Ireland without worrying about data loss.
