Client
Orpen Franks
Industry
Legal
Solution
M365 Backup and BaaS
Employees
<100
With a distinguished heritage spanning over 200 years, Orpen Franks Solicitors LLP is one of Ireland’s leading law firms, advising corporate, commercial, and private clients across corporate transactions, litigation, commercial property, and private client matters. Operating in a sector governed by strict client confidentiality, legal privilege, and stringent regulatory requirements, maintaining absolute data integrity and cyber resilience is vital to the firm’s day-to-day operations and reputation
The Challenge
Modern legal practices handle massive volumes of sensitive, business-critical unstructured data every day—from transaction records and court filings to client correspondence. Orpen Franks faced several key data protection priorities:
- The Microsoft 365 Shared Responsibility Model: While Microsoft ensures platform availability, it does not provide comprehensive native backup or granular point-in-time recovery for data held within Exchange, Teams, OneDrive, and SharePoint. Accidental deletions, user errors, or service corruptions posed an operational risk.
- Strict GDPR & Data Sovereignty Mandates: As custodians of highly confidential legal and financial documents, the firm required a secure data protection architecture guaranteeing 100% Irish Data Sovereignty and strict adherence to Irish and European data protection regulations.
- Ransomware Threat Mitigation: Modern cyberattacks routinely target secondary storage and backup chains. The firm needed an air-gapped, immutable backup solution to protect core practice management systems and cloud workloads from unauthorised alteration or encryption.
The Solution
Orpen Franks partnered with Vault365 to implement a fully managed data protection ecosystem comprising Backup as a Service (BaaS) and M365 Cloud Backup.
- M365 Cloud Backup
Vault365 deployed automated daily cloud backups across the firm’s complete Microsoft 365 environment. Emails, contracts, Teams discussions, and SharePoint document libraries are securely backed up to Vault365’s Ireland-based data center, ensuring data sovereignty. - Backup as a Service (BaaS) for Core Workloads
Core server workloads and practice databases are backed up following the industry-standard 3-2-1-1-0 rule. Encrypted, immutable backups are replicated to Vault365’s Tier-3 data centres in Dublin, ensuring confidential client records never leave Irish jurisdiction. - Granular, High-Speed File Recovery
IT administrators can execute granular, item-level restorations in seconds—whether retrieving an archived email thread, a single contract draft, or an entire directory. - Proactive Managed Oversight
Vault365 provides backup monitoring and execution of restorations where required, relieving internal IT resources of daily backup management tasks.
Conclusion
By partnering with Vault365, Orpen Franks Solicitors has established a secure, enterprise-grade cyber resilience framework that safeguards vital legal workflows and confidential client data. The combination of immutable off-site backups and dedicated Microsoft 365 protection guarantees seamless compliance with strict legal regulations and GDPR mandates, all while keeping data securely within Irish jurisdiction. With proactive monitoring and high-speed granular recovery managed entirely by Vault365, the firm’s partners and legal teams can operate with total confidence, free from the administrative overhead of manual backup management.
"In the legal profession, client confidentiality and data security are non-negotiable. Partnering with Vault365 has given Orpen Franks total peace of mind that our Microsoft 365 environment and internal systems are safeguarded with immutable, reliable backups. Storing our data securely in Ireland with a fully managed provider ensures we remain fully compliant while allowing our team to focus on advising our clients."
